Many of us in IT read a lot of whitepapers, blogposts, how-to articles and view numerous Podcasts or training video’s to learn all the details about new products or features. Still, I don’t always get some of the details or can’t find the info I need. Meeting people at VMUGs or VMworld gives me the changes to ask for those last missing piece of information. But what if you don’t have that chance?
When I blog about stuff I’m sometimes surprised about the comments I get and about how more people than I thought were struggling with the same questions. In responds to the comments I have been able to help quite a number of readers of my blog by e-mail and lately I did a few Google Plus Hangout sessions to help in an even better way. And that is when I came up with the following idea: Why not do a video-chat help session? [Read more…]